Owner report · October 2026
Roborock Saros 10R: what 110 owners say
Most owners love how well it vacuums and mops. About one in four is unhappy, mostly over faults within months.
Counted across 1 shops in 1 country. We don't test products — this is what buyers say, every complaint read by us.
75%give it 4 or 5 stars
- 5 ★72
- 4 ★11
- 3 ★4
- 2 ★3
- 1 ★20
Check price on Amazon
We earn a commission from these links.
What they love
how often mentioned- Cleans thoroughly, vacuuming and mopping
- Easy to set up and run from the app
- Gets into corners and fits under the sofa and bed
- Copes with pet hair
What they complain about
- Developed a fault within weeks or months — constant error messages, the water pump or the robot stopped working8 owners
- Leaves crumbs or stains behind4 owners
- Navigation problems — bumps into things or keeps too far from them4 owners
- Repairs through Roborock were slow4 owners
- Suction weaker than expected3 owners
- The mop pads won't attach or keep falling off3 owners
- Misses edges and corners2 owners
Where these owners bought it
| Shop | Country | Ratings |
|---|---|---|
| Otto | Germany | 110 |
Ratings by year
- 542025
- 562026
Read at Otto (Germany), October 2026. How we count