Owner report · October 2026
Roborock Q7 M5: what 48 owners say
Happy owners praise the suction for the price. One in four is unhappy, mostly over faults and app trouble.
Counted across 1 shops in 1 country. We don't test products — this is what buyers say, every complaint read by us.
75%give it 4 or 5 stars
- 5 ★27
- 4 ★9
- 3 ★2
- 2 ★1
- 1 ★9
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What they love
how often mentioned- Strong suction
- Good value
- Easy to run from the app
- Quiet
- Copes with pet hair and rugs
What they complain about
- Stopped working within weeks or months — couldn't find its dock or stopped mid-clean4 owners
- Trouble setting it up or keeping it connected to the app3 owners
- Slow, unhelpful support when it broke3 owners
- Doesn't clean well, especially on carpet2 owners
Where these owners bought it
| Shop | Country | Ratings |
|---|---|---|
| Otto | Germany | 48 |
Ratings by year
- 142025
- 342026
Read at Otto (Germany), October 2026. How we count