Owner report · October 2026
Philips 5400 LatteGo: what 2,623 owners say
Owners love how easy it is and how many drinks it makes. The unhappy ones mostly say it's loud or broke down.
Counted across 4 shops in 3 countries. We don't test products — this is what buyers say, every complaint read by us.
93%give it 4 or 5 stars
- 5 ★2,249
- 4 ★197
- 3 ★57
- 2 ★43
- 1 ★77
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What they love
how often mentioned- Easy to use
- Makes great coffee
- Lots of drinks to choose from
- Easy to clean, milk jug included
- Each person can save their own settings
What they complain about
- Developed a fault within months or a couple of years and needed repair36 owners
- Very loud, especially when grinding33 owners
- The milk system stopped frothing, or the milk jug cracked15 owners
- Coffee is weak or doesn't taste good, even on the strongest setting11 owners
- Feels like cheap plastic for the price7 owners
- Coffee isn't hot enough6 owners
- Coffee grounds end up all over the inside of the machine5 owners
- Fiddly to clean5 owners
- Water keeps collecting in the drip tray4 owners
Where these owners bought it
| Shop | Country | Ratings |
|---|---|---|
| Otto | Germany | 2,418 |
| Currys | UK | 131 |
| AO | UK | 42 |
| Currys | Ireland | 14 |
| Other shops | — | 18 |
Ratings by year
- 572020
- 5282021
- 2252022
- 2472023
- 5062024
- 5952025
- 4652026
Read at Currys and Otto (Germany), October 2026. How we count